Question 1

What makes North Creations teas special?

Accepted Answer

Our teas are thoughtfully sourced, blended with intention, and crafted to support wellness and relaxation.  Plus, 10% of all profits support the Sanctuary Communty Outreach, helping seniors in need.

Question 2

Are your teas organic?

Accepted Answer

All of our blends use organic ingredients.  Each product description notes each certified organic herb or botanical.

Question 3

How should I store my tea?

Accepted Answer

To preserve freshness, keep your tea in a cool, dry place away from direct sunlight.  Reseal the packaging tightly after each use.

Question 4

How long does shipping take?

Accepted Answer

Orders typically ship within 2-3 business days and arrive within 3-10 business days, depending on your location.  You'll receive a tracking number once your order ships.

Question 5

Do you ship internationally?

Accepted Answer

Not at this time.  We currently only ship within the United States.

Question 6

Can I exhchange or return my tea?

Accepted Answer

Due to the nature of our products, all sales are final.  However, if your order arrives damaged, please reach out to us within 3 days of delivery so we can help.

Question 7

How can I contact customer service?

Accepted Answer

You can reach us at :  info@north-creations.com.  We'll get back to you within 1-2 business days.

FAQ

Frequently asked questions